okbet Terms & Conditions

Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "okbet", "we", "us", "our" refers to the okbet platform operating at okbet.cam, including its owners, operators, employees, and agents.
• "Player", "you", "your" refers to any individual who accesses, registers on, or uses the okbet platform in any capacity.
• "Account" refers to the registered account created by a Player on the okbet platform, through which the Player accesses games, places wagers, and manages funds.
• "Platform" refers to the okbet website, mobile-optimised web application, games lobby, sportsbook, live casino, and all associated services accessible at okbet.cam.
• "Wager" / "Bet" refers to any amount of real money staked on a game outcome, sports market, or casino event through the Platform.
• "Bonus" refers to any promotional credit, free spins, cashback amount, or other incentive offered by okbet to Players under specified conditions.
• "Wagering Requirement" refers to the number of times a Bonus amount must be staked before any associated winnings become eligible for withdrawal.
• "Payment Method" refers to any approved transaction channel available on the Platform, including bKash, Nagad, Rocket, Upay, and approved bank transfer services.
• "Bangladesh Standard Time (BST)" refers to UTC+6, the official time zone applicable to all time-sensitive provisions in these Terms.
• "KYC" refers to Know Your Customer verification procedures, including identity documents, address verification, and payment method confirmation, as required by okbet prior to processing withdrawals.

Acceptance of Terms

By accessing the okbet Platform, creating an Account, or placing any Wager, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your Account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

Eligibility

Access to and use of the okbet Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Platform:

1. You must be at least 18 years of age. okbet strictly prohibits access by persons under this age. Creating an Account while under 18 is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance held.
2. You must be accessing the Platform from a jurisdiction where online gambling is not prohibited under applicable local law. It is your sole responsibility to ensure that your use of the Platform complies with the laws of your jurisdiction.
3. You must not be accessing the Platform as a representative or agent of any person who does not themselves satisfy these eligibility conditions.
4. You must not be an employee, contractor, director, or immediate family member of an employee or contractor of okbet or any of its associated game providers or technology suppliers.
5. You must not have been previously excluded from the Platform or have an existing Account that has been closed for breach of these Terms.

Account Registration

To access the full features of the okbet Platform, you must create a single registered Account. The following conditions apply to the registration process and the ongoing maintenance of your Account:

• You may register only one Account per person. Holding multiple Accounts is strictly prohibited and will result in the closure of all associated Accounts and forfeiture of any balances held therein.
• All information provided during registration must be accurate, complete, and current. You are required to update your Account information promptly if any details change.
• You must provide a valid email address and a mobile phone number that you own and control, as these are used for Account verification and security notifications.
• okbet reserves the right to request supporting documentation at any time to verify the accuracy of the information you have provided, including but not limited to a national identity card, passport, or utility bill.
• okbet reserves the right to decline any registration application at its sole discretion, without being required to provide a reason.
• An Account is personal to you. You may not transfer, sell, or assign your Account or any balance held within it to any other person.

Upon successful registration, you will receive a confirmation notification to your registered contact details. Your Account becomes fully active upon completion of any verification steps requested by okbet.

Account Security

You are solely responsible for maintaining the security and confidentiality of your Account login credentials, including your username and password. The following obligations apply:

• You must choose a strong, unique password for your okbet Account and must not use the same password for any other online service.
• You must not disclose your login credentials to any third party under any circumstances. okbet staff will never ask you to provide your password via any communication channel.
• You must log out of your Account at the end of each session, particularly when accessing the Platform from a shared or public device.
• You must notify the okbet support team immediately if you suspect or become aware of any unauthorised access to your Account.
• okbet shall not be liable for any losses resulting from your failure to maintain the security of your login credentials, provided that okbet has not been negligent in its own security obligations.

okbet employs 256-bit SSL encryption and may offer two-factor authentication (2FA) for additional Account security. Players are strongly encouraged to enable all available security features.

Deposits

The following terms govern all deposits made to your okbet Account:

• Deposits must be made using Payment Methods registered in your own name. okbet does not accept deposits from third-party Payment Methods or from Payment Methods belonging to another person.
• The minimum deposit amount is ৳500 unless otherwise specified in a promotional offer. Maximum single deposit limits may apply depending on the Payment Method selected.
• Deposits made via bKash, Nagad, and Rocket are ordinarily credited to your okbet wallet within seconds of confirmation by the payment provider. okbet does not guarantee transaction speeds that are dependent on third-party payment processors.
• okbet does not charge a processing fee on standard deposits. However, your payment provider may apply its own transaction charges, which are your responsibility.
• Funds deposited into your okbet Account are held for gaming purposes only. Deposited funds do not earn interest.
• okbet reserves the right to refuse or reverse any deposit that it reasonably suspects to be associated with fraudulent activity, money laundering, or a breach of these Terms.

Accepted deposit methods include bKash, Nagad, Rocket, Upay, and approved bank transfers via City Bank, BRAC Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank. The availability of specific Payment Methods may change without prior notice; the current list of accepted methods is displayed on the okbet deposit page.

Withdrawals

The following terms govern all withdrawal requests made from your okbet Account:

• Withdrawals will only be processed to a Payment Method registered in your own name. okbet does not process withdrawals to third-party accounts or to a Payment Method different from the one used for the most recent deposit, except where the original Payment Method is no longer available.
• Before your first withdrawal is processed, you may be required to complete KYC verification by submitting a copy of a valid government-issued photo identity document and, where applicable, proof of your Payment Method ownership.
• The minimum withdrawal amount is ৳500. Maximum withdrawal limits per transaction and per day may apply and are displayed in the withdrawal section of your Account dashboard.
• okbet aims to process all approved withdrawal requests on the same calendar day the request is submitted, provided the request is received before 10:00 PM BST. Requests received after this time will be processed on the following business day.
• okbet reserves the right to delay or withhold a withdrawal pending satisfactory completion of KYC verification or pending the investigation of any suspected breach of these Terms.
• Any Bonus funds that have not yet met the applicable Wagering Requirement will be deducted from your withdrawable balance at the time of the withdrawal request.
• okbet does not charge a processing fee on standard withdrawals. Network fees imposed by third-party payment providers are outside okbet's control.

Bonuses & Promotions

okbet may, at its discretion, offer Bonuses and promotional incentives to new and existing Players. All Bonuses are subject to the following general conditions, as well as any specific conditions stated at the point of offer:

• Bonuses are credited to your Account in the form of Bonus balance, which is separate from your real-money balance. Wagering requirements must be completed before Bonus-derived winnings are transferred to your withdrawable balance.
• Unless expressly stated otherwise, the standard Wagering Requirement applied to Bonus funds is 30x the Bonus amount. The specific requirement for each offer is stated in the offer terms at the time of activation.
• Bonuses may only be used on games and markets specified in the offer terms. Certain games, including some live casino tables and low-margin sports markets, may contribute less than 100% toward Wagering Requirement completion.
• okbet reserves the right to withdraw, amend, or cancel any Bonus offer at any time. If a Bonus is cancelled before the Wagering Requirement is met, the Bonus balance and any associated winnings will be removed from your Account.
• Players found to be exploiting Bonuses through irregular betting patterns, low-risk hedging strategies, or coordinated play designed to circumvent the intent of the Wagering Requirement may have their Bonus cancelled and their Account reviewed for compliance with these Terms.
• Only one Bonus may be active at a time unless explicitly stated otherwise in the offer terms.
• Bonuses cannot be transferred between Accounts or exchanged for cash outside of completed Wagering Requirement cycles.

Game Rules & Betting

The following general rules apply to all gaming and betting activity on the okbet Platform:

• Each game and sports betting market available on the Platform is governed by its own specific rules, which are accessible within the game interface or the relevant market page. Players are responsible for reading and understanding the rules of each game or market before participating.
• All game outcomes on the okbet casino are determined by certified Random Number Generator (RNG) software. okbet does not manipulate game outcomes. Results are final once the game round or sports event has concluded.
• In the event of a technical failure during a live game round or a sports event, okbet reserves the right to void the affected Wager and return the staked amount to the Player's Account. Where a partial game round has been completed, okbet's decision regarding settlement will be final.
• Sports betting odds and lines are set by okbet or its data providers and are subject to change until the Wager is confirmed. The odds at the time of confirmation are the odds that apply to your Wager, regardless of subsequent movements in the market.
• okbet reserves the right to limit the maximum stake on any game, market, or event at its discretion. Stake limits, where applicable, are displayed within the relevant game or market interface.
• Wagers placed using funds that are later determined to have originated from fraudulent activity will be voided and the associated winnings forfeited.

Prohibited Conduct

The following conduct is strictly prohibited on the okbet Platform. Engaging in any of the following may result in immediate Account suspension, permanent closure, and forfeiture of any balance held:

• Registering more than one Account, or registering an Account on behalf of another person.
• Providing false, misleading, or incomplete information during registration or at any subsequent point.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage in any game or market.
• Exploiting errors, bugs, or vulnerabilities in the Platform's software. Any such discovery must be reported to the okbet support team immediately.
• Colluding with other Players or with employees of okbet or its providers to influence game outcomes or to exploit promotional offers.
• Attempting to launder money or to use the Platform for any illegal financial transaction.
• Engaging in any form of match-fixing, spot-fixing, or any other conduct intended to corrupt the integrity of a sporting event on which Wagers are accepted.
• Using the Platform while subject to a self-exclusion arrangement, a court order, or any other legal restriction on gambling activity.
• Allowing a person under the age of 18 to access your Account.

Responsible Gaming

okbet is committed to promoting responsible gaming and to supporting Players who may be experiencing difficulties related to gambling. The following tools and policies are in place to assist Players in maintaining control of their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their Account. Once set, limits cannot be increased for a minimum of 24 hours. Decreases take effect immediately.
• Session Timers: Players may set a maximum session duration after which they will be automatically logged out of their Account.
• Cooling-Off Periods: Players may request a cooling-off period of between 24 hours and 6 weeks, during which deposits and betting activity will be suspended.
• Self-Exclusion: Players may request permanent self-exclusion from the okbet Platform. Self-exclusion requests take effect within 24 hours and cannot be reversed for a minimum of 6 months. Players seeking permanent self-exclusion should contact the support team directly.

If you are concerned about your gambling behaviour, or the gambling behaviour of someone you know, please visit our Responsible Gaming page at okbet.cam/responsible-gaming for guidance, resources, and contact information for professional support services.

okbet enforces a strict 18+ only policy. We do not direct any marketing or promotional material at persons under 18 years of age. If you believe a minor has accessed the Platform, please contact us immediately.

Intellectual Property

All content available on the okbet Platform, including but not limited to the okbet brand name, logo, software, game assets, written content, graphics, user interface elements, and data compilations, is the property of okbet or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or create derivative works based on any Platform content without prior written consent from okbet.
• Reverse engineer, decompile, or attempt to extract the source code of any software component of the Platform.
• Use okbet's brand name, logo, or trademarks in any manner that could create confusion with the okbet brand or that has not been expressly authorised by okbet in writing.
• Scrape, crawl, or systematically extract data from the Platform using automated means.

Any unauthorised use of okbet's intellectual property may result in legal action. If you believe that content on the Platform infringes your intellectual property rights, please contact the okbet support team with full details of your claim.

Privacy & Data

okbet collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at okbet.cam/privacy-policy and is incorporated into these Terms by reference. By registering an Account, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

In summary, okbet collects personal data for the following purposes:

• Account registration and identity verification (KYC).
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer support and responding to inquiries.
• Detecting and preventing fraudulent activity, money laundering, and other prohibited conduct.
• Sending promotional communications where you have opted in to receive them.
• Complying with any applicable legal or regulatory obligations.

okbet does not sell or rent your personal data to third parties for their own marketing purposes. Data is shared with third-party service providers only to the extent necessary to operate the Platform, and all such providers are bound by appropriate data processing agreements.

Limitation of Liability

To the maximum extent permitted by applicable law, okbet's liability to you in connection with your use of the Platform is limited as follows:

• okbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including loss of profits, loss of data, or loss of gaming opportunity.
• okbet shall not be liable for losses arising from factors outside its reasonable control, including but not limited to internet connectivity failures, third-party payment processing delays, power outages, or force majeure events.
• okbet's total aggregate liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.
• Nothing in these Terms shall limit okbet's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded under applicable law.

The Platform is provided on an "as is" and "as available" basis. okbet makes no warranty that the Platform will be uninterrupted, error-free, or free from harmful components. Players use the Platform at their own risk.

Amendments to These Terms

okbet reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, okbet will notify registered Players by email or by displaying a prominent notice on the Platform prior to the changes taking effect.

Changes will take effect on the date specified in the notification, which will be no less than seven (7) days from the date of notice for material changes. For minor administrative amendments or corrections, changes may take effect immediately without prior notice.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request closure of your Account before the effective date of the changes.

The version date at the top of this document indicates when these Terms were last revised. You are encouraged to review this page periodically to remain informed of any changes.

Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the general principles of applicable commercial law.

In the event of a dispute between you and okbet, both parties agree to seek resolution through the following process:

1. Informal Resolution: You should first contact the okbet support team at [email protected] with full details of your complaint. okbet will acknowledge your complaint within 48 hours and will work in good faith to reach a resolution within 14 days.
2. Escalation: If the dispute cannot be resolved informally within 14 days, either party may escalate the matter by submitting a formal written complaint to okbet's management team. A final written response will be issued within 28 days of the formal complaint being received.
3. Final Determination: If no resolution is reached through the above steps, either party may seek resolution through any available legal mechanism applicable in their jurisdiction. okbet's decisions on matters of game outcomes, bet settlement, and the application of these Terms are final and binding unless a clear administrative error is demonstrated.

Contact Information

If you have any questions about these Terms and Conditions, or if you wish to exercise any right described herein, please contact the okbet support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, accessible through your okbet Account dashboard after login.
• Response Time: Email inquiries are typically responded to within 5 hours. Live chat responses average under 5 minutes at all hours.

When contacting support regarding a specific Account matter, please have your registered username and the email address associated with your Account available to assist with verification.